You can refuse to comply with a subject access request if it is manifestly unfounded or excessive, taking into account whether the request is repetitive in nature.
If you consider that a request is manifestly unfounded or excessive you can:
- request a “reasonable fee” to deal with the request; or
- refuse to deal with the request.
In either case you need to justify your decision.
You should base the reasonable fee on the administrative costs of complying with the request. If you decide to charge a fee you should contact the individual promptly and inform them. You do not need to comply with the request until you have received the fee.
